Click on the service of interest for more information. Feel free to call the clinic if you have any questions, or would like to book an appointment to request a referral.
A CRISIS is a personal experience that can happen at any time.
You don’t have to deal with it alone.
Help by phone or in person. At your home or ours.
Call us for help:
Weekdays (Mon. to Fri.)
8:30am to 4:30pm
Drop in for help:
Elliot Lake: 9 Oakland Blvd, Suite 2
Blind River: 1 Industrial Park Rd, Suite 210
Drop-in, open weekdays (Mon. to Fri.)
8:30am to 4:30pm
(Blind River closed 12pm to 1pm).
No appointment necessary.
Safe and private:
We will come see you at a safe location – home, school, shelter, treatment facility, or a familiar agency where you feel safe.
Community crisis response services are provided by the Counselling Centre of East Algoma. Find more information here:
Are you looking for someone to talk to about something on your mind? Maybe it’s about school, family, work or friends, and you just don’t want to say it out loud. Kids Help Phone’s crisis responders are here for you 24/7.
Kids Help Phone is Canada’s only 24/7, national support service. They offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French. Whether by phone, text or through our website, you can connect with them whenever you want, however you want. You do not need to be in a crisis to contact them for help.
Their service is completely confidential — No judgment, totally private, 24/7.
Text: to start using the text service, text CONNECT to 686868
Live Chat Counselling: Open 7pm to Midnight, Eastern Time https://kidshelpphone.ca/live-chat-counselling/
Facebook Messenger: connect to them using your Facebook/Facebook Messenger account
(Note: this method will allow them to see your public Facebook profile)
For more information, check out their website:
“Since 1972, The Counselling Centre of East Algoma (CCEA) has offered confidential counselling services to individuals, couples, families, and groups throughout the East Algoma catchment area.”Counselling Centre of East Algoma
Community counselling services are provided by the Counselling Centre of East Algoma. Some services offered are as follows:
- Addictions Services
- Sexual Assault
- Male Survivors
- Violence Against Women
- Partner Assault Response Program
- General Counselling for Children, Youth, and Adults
- Crisis Response Service
- Other Community Resources and Programs…
ELLIOT LAKE ADDRESS
9 Oakland Blvd., Suite 2, Elliot Lake ON, P5A 2T1
Mon to Fri: 8:30 a.m. to 4:30 p.m.
Find more information on their website:
“Algoma Family Services is a provider of specialized services for infants, children, youth, adults and families in Sault Ste. Marie and the Algoma District. Our services are evidence-based, client-centered, family-focused and delivered by a team of skilled professionals.”Algoma Family Services
Their work is focused in the following key areas:
- Infant, child, and youth mental health services
- Youth, adult, and family counselling services
- Specialized programs for youth substance use, young offenders and family violence
- Community services and programs for families in need, including nutrition programs
- Community Partnerships, as a lead sponsor for a number of programs with local collateral agencies
ELLIOT LAKE ADDRESS
31A Manitoba Road
Elliot Lake, ON P5A 2A7
(Connects to AFS Head Office Reception)
Monday – Friday – 8:30 a.m. – 4:30 p.m. (Closed for Lunch 12:00 to 1:00 p.m.)
Summer Hours – 8:00 a.m. – 4:00 p.m. (Closed for Lunch 12:00 to 1:00 p.m.)
Find more information on their website:
“The East Algoma Mental Health site is a rural mental health clinic for adults, run by the Health Sciences North – Mental Health and Addictions Program. Our service is person and family-centered with a variety of mental health professionals available to provide assessment, treatment, support and consultation to individuals and their families. Our catchment area includes Spanish, Serpent River, Elliot Lake, Algoma Mills, Blind River and Iron Bridge.”East Algoma Mental Health
Central Intake Referral Coordination is the entry point to Mental Health and Addictions Program services. It can be accessed by phone, office walk-in or via fax or mail from either a healthcare or other service provider. All services are voluntary so we encourage a referred individual to be informed about the referral made to us on their behalf. We provide a brief screening and a standard intake process in order to assess eligibility to one of our services. We assess for any risk concerns. We also provide resource information and make referrals to other programs in our community if our service does not meet the individual’s identified needs.
The eligibility criterion varies for admission to each of their services. They offer the following services:
- Counselling and Treatment: A service offered to persons 16 years and over who have mental health concerns and for individuals diagnosed with a mental illness. Services are provided by trained social workers and nurses and are delivered based on evidence based practice. Treatment can be provided individually or in a group format.
- Perinatal Mental Health Service: A quick response, short-term service for expectant (28 weeks +) and new mothers (up to one year post-delivery) who are experiencing a pregnancy related mental health concern. Family support and counselling is available to assist with adjustment and management of symptoms.
- Early Psychosis Intervention: A quick response, comprehensive service for individuals with a new onset of psychosis (within one year of onset) between the ages of 16 – 35 years. Intensive intervention is provided to both the client and family or support network to assist with adjustment and management of psychosis.
- Medication Support: A specialized case management service for individuals with a diagnosed serious mental illness that requires a long acting anti-psychotic injection as part of their treatment plan. Services are provided both in office and in the community. This service can also be offered as part of a Community Treatment Order.
- Psychiatry: This service requires a referral from a family physician or nurse practitioner. It is a shared care model between the client’s physician/nurse practitioner and psychiatrist. The service has either a single consultation, or a consultation with follow up visits, which occur monthly.
- Family and Friends Education: A 6 week support group for family and friends who are supporting an individual with mental illness. An individual must be 16 and over to participate. It helps members better understand the illness and recovery process and learn communication and self-care skills.
ELLIOT LAKE ADDRESS
31 Nova Scotia Walk (ELNOS Building), Elliot Lake, ON, P5A 1Y9
There is also an outreach office located in the Huron Shore Health Centre, Blind River, ON.
8:30 am – 4:30 pm Monday-Friday
They offer the majority of their services in office, during regular business hours, with the option to provide services in the home or community, if needed.
“Togetherall is a digital peer-to-peer mental health support community that is completely anonymous and available 24/7. Members can anonymously share their thoughts and experiences and connect with others who understand what they’re going through. Registered mental health professionals, called “Wall Guides” monitor and moderate the community at all times to ensure that everyone is safe and supported. There is also a suite of additional resources, self-assessments, courses, and tools that can be accessed to better manage well-being.”Togetherall
What is Togetherall?
- An anonymous community where members can support each other through chat groups
- Access 24 hours a day, 365 days a year
- Self-assessments & recommended resources
- Creative tools to help express how you’re feeling
- Wide range of self-guided courses to do at your own pace
- For people aged 16+
Togetherall requires registration, and is free for Ontarians using an Ontario postal code. Find more information here:
“BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness.”BounceBackOntario.ca
The BounceBack approach is based on Cognitive Behaviour Therapy (CBT). CBT has also been shown to be just as effective as medication alone for treating depression and anxiety disorders. All content is delivered online or over the phone.
BounceBack has both youth (15-18) and adult (19+) programs available free of cost. A referral is not required to access the online programs. There is no waitlist. Youth do not need a parent’s permission to access the program.
To access the one-on-one coaching option, a referral from your healthcare provider is required.
Find more information on their website:
YouthLine offers confidential, anonymous, and non-judgemental peer support through our telephone, text and chat services. Get in touch with a peer support volunteers from Sunday to Friday, 4:00PM to 9:30 PM. *This service is not a crisis line.
Phone: 6 PM – 9 PM, at 1-800-268-9688
Text: 4 PM – 9:30PM, at 647-694-4275
Online Chat: 4 PM-9:30 PM – Click the Chat button at the bottom or top of the website page
Trans Lifeline’s Hotline is a peer support phone service run by trans people for our trans and questioning peers. We believe that some of the best support that trans people can receive is from trans community members with shared lived experience. Call us if you need someone trans to talk to, even if you’re not in crisis or if you’re not sure you’re trans. They guarantee: 1) When you call, you’ll speak to a trans/nonbinary peer operator. 2) Full anonymity & confidentiality. 3) No non-consensual active rescue (calling 911, emergency services, or law enforcement).
There is also a “Family and Friends” line for people looking to support a loved one. Call the main hotline and ask for the “Family and Friends” line.
Phone: (877) 330-6366
CAMH Rainbow Services
Group therapy provided to lesbian, gay, bisexual, transgender, queer and two-spirit people who are concerned about their drug and alcohol use. Individuals 18+ can access the service directly, as no referral is required. Self-referral is accepted through Access CAMH:
Phone: 416-535-8501 ext. 2 for additional referral details
Local Pride Organizations
Elliot Lake Pride
National Indian Residential School Crisis Line
Support is available for anyone affected by their experience at residential schools and those who are triggered by the latest news reports. A national Indian Residential School Crisis Line has been set up to provide support for former students and others affected.
People can access emotional and crisis referral services by calling the 24-hour national crisis line:
Hope for Wellness Help Line
The Hope for Wellness Help Line offers immediate help to all Indigenous peoples across Canada. It is available 24/7 offering counselling and crisis intervention. Experienced and culturally competent Help Line counsellors can help if you want to talk, are distressed, or are triggered by painful memories.
If asked, counsellors can work with you to find other wellness supports that are accessible near you.
Telephone and online counselling are available in English and French. On request, telephone counselling is also available in Cree, Ojibway, and Inuktitut.
Phone (toll-free): 1-855-242-3310
Online chat: https://www.hopeforwellness.ca/ (slower response time)
Please visit the website for more information: https://www.sac-isc.gc.ca/eng/1576089519527/1576089566478
Talk 4 Healing
A culturally grounded, fully confidential helpline for Indigenous women available in 14 languages all across Ontario.
Crisis Line: 1-888-200-9997
Help Phone: 1-855-554-HEAL (4325)
Online Live Chat: https://www.talk4healing.com/live-chat/
MMIW Crisis Line
Provides 24/7 support to family, friends and community members who are being impacted by the loss of a missing or murdered Indigenous woman, girl or Two-spirit person.
Native Women’s Association of Canada: Elder Support Hotline
A team of in-house Elders are here to support you during this time of crisis, offering support and building resiliency.
They are available Monday–Friday, from 9–11 a.m. EST and 1–3 p.m. EST.
CAMH: Aboriginal Service
The Aboriginal Service provides outpatient groups and individual counselling to Aboriginal people experiencing substance use and other mental health challenges. The treatment team includes Aboriginal Social Workers and an Elder/Traditional healer, as well as access to psychiatry. The Aboriginal Service blends therapeutic and psycho-educational groups with cultural programming and ceremonies as part of a holistic approach to care. In addition to other ceremonies, CAMH has an onsite Sweat Lodge that can be utilized as part of a client’s treatment plan.
Self-referral is accepted through Access CAMH:
Phone: 416-535-8501 ext. 2 for referral
Mental health and addiction services for Indigenous individuals and families
A resource prepared by the Government of Ontario.
Mental health and wellness in First Nations and Inuit communities
A resource prepared by the Government of Canada.